Refund policy
We do not offer returns. All purchases are final.
We will offer a refund or new item is damages or the order is in error based on a mistake we made.
We do not offer returns if the package was damaged by the post office, stolen off your porch, you changed your mind, you read it and want to send it back, your did didn't like it, your wife is mad at you, your goldfish's cousins aunt died or any other reason that isn't our fault.
If we make a mistake we will bend over backwards to make it right and ensure you're happy. We're collectors and fans also and we want you to be happy and come back to us and buy more cool comics!
You can always contact us for any return question at info@tidalwavecomicpublishing.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
We don't accept exchanges. See above.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
If you do this you have to pay return shipping. This is only here because you have weird laws over there.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@tidalwavecomicpublishing.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.